ELOGLUEMLAK Returns Policy

Welcome to ELOGLUEMLAK! We value your satisfaction and are committed to providing quality service and products. This Returns Policy outlines the process and terms for returning items purchased through our platform.

Eligibility for Returns

Items must be returned within 30 days from the purchase date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable Items

Certain types of items cannot be returned, including:

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support at [email protected] to request a return authorization.
  2. Include your order number and details of the item you wish to return.
  3. Once approved, pack the item securely and include the return authorization.
  4. Ship the item to the designated return address provided by our support team.

Refunds

Upon receipt of your returned item, we will inspect its condition. If approved, we will process a refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with details and images of the product. We will assist you in obtaining a replacement or refund.

Contact Us

If you have any questions regarding our Returns Policy, please reach out to our customer support team at [email protected]. We are here to assist you.

Thank you for choosing ELOGLUEMLAK!